Notification of an error in delivery to a mailing list is sent to the original sender as bounced mail. Although this behavior is desirable for most mail delivery, it can have undesirable results for mailing lists. Because the list is maintained locally, it does not make sense for an error message to be sent to a remote sender. That sender is likely to be puzzled or upset and unable to fix the problem. A better solution is to force all error messages to be sent to a local user, no matter who sent the original message.
When
sendmail
processes errors during delivery, it looks to see whether an "owner" was defined for the mailing list. If one was defined, errors are sent to that owner rather than to the sender. The owner is defined by prefixing the original mailing list alias with the phrase
owner-
, as shown in the following code:
nuts: :include:/home/lists/nuts.list owner-nuts: george
Here,
nuts
is the name of the mailing list. If an error occurs in attempting delivery to the list of recipients in the file
/home/lists/book.list
,
sendmail
looks for an alias called
owner-nuts
(the original name prefixed with
owner-
). If
sendmail
finds an owner (here,
george
), it sends error notification to that owner rather than to the original sender. Generally, it is best to have the
owner-
of a list be the same as the owner of the mailing-list file, since that user is best suited to correct errors as they appear.
To ensure that all errors in mailing lists are handled by someone, an owner of owners should also be defined. That alias usually looks like this:
owner-owner: postmaster
If
sendmail
cannot deliver an error message to the
owner-
of a mailing list, it instead delivers it to the
owner-owner
.
Beginning with V8
sendmail
, a single alias expansion is done on the
owner-
of any
:include:
list, and that expansion is made the address of the envelope sender:
nuts: :include:/home/lists/nuts.list owner-nuts: nuts-request nuts-request: george
Here, with V8
sendmail
, the envelope sender for mail sent to
nuts
will be
nuts-request
(a single-level alias expansion), rather than
george
(a multiple-level alias expansion).
As a side effect, with V8
sendmail
, mail sent to
owner-
anything
will have the envelope-sender address set to a single alias expansion of
owner-owner
. This can be confusing, so always stress to users that they should mail the maintainer of a list with the
-request
suffix instead of the
owner-
prefix.